Leadership Thoughts

Those of you who know me know that I am a lover of words. To me, the power of words to carry an idea or a thought from one mind to another completely unimpeded by time or distance is pure magic. I especially love pithy quotations that speak great truths in a line or two. This is why I use quotes so freely in my writings and training sessions--I like to borrow ideas that emanate from much better brains than the one that calls my skull home. Each week I will share a quote with you that I fell has something to offer managers and leaders.

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader."--John Quincy Adams

Keep smiling. Keep Leading!

Thanks Jim Busch

Body Language

I am reading a new book that should be on every manager's book shelf. You Say More Than You Think by Janine Driver is the best book on body language I've ever read. Ms. Driver is an inspector and interrogator for the ATF. She has had years of experience reading people and persuading them to cooperate with her. She offers some excellent suggestions on using your own body language to enhance your power and credibility. I read a good bit of the book while waiting in the Phoenix Airport and was able to observe the postures described in Ms. Driver's book first hand. I highly recommend that you pick up a copy.

Here is one of here insights. Pay attention to where a person's "belly button" is pointing. If they are merely pretending to listen to you they may turn their head in your direction, If they are really engaged, their navel will point in your direction.

Keep Smiling, Keep Leading!

Thanks Jim Busch

Set the agenda

Most good sales managers require call reports at the end of a day or week. I also required my sales people to give me a weekly and daily agendas. These were simple schedules of where they intended to go and who they were planning to see. These didn't have to list every call but just be a general statement of what part of their territory they would be focusing on and what appointments they had or what major prospects they planned to visit. This practice gave me a clear picture of how they planned their week and a chance to help them to be more efficient. I also checked the agenda against their call reports to see how well they worked their plan, This practice also got them thinking about planning their week. This takes a small amount of time and produces a big results.

Thanks,

Jim Busch

Welcome to The M.A.D. Manager

This blog is designed for front line managers, particularly sales managers. I have over thirty years of managment experience at various levels. I have also had the great good fortune to work for many amazing and wise leaders. Through my reading I have been albe to tap into the minds of leaders in every field of human endeavor throughout history. It is my intention to share what I have learned and to lern from other who make their living inspiring and motivating others. I welcome your input and ideas.

Make A Difference Today!

Thanks Jim Busch