Body Language

I am reading a new book that should be on every manager's book shelf. You Say More Than You Think by Janine Driver is the best book on body language I've ever read. Ms. Driver is an inspector and interrogator for the ATF. She has had years of experience reading people and persuading them to cooperate with her. She offers some excellent suggestions on using your own body language to enhance your power and credibility. I read a good bit of the book while waiting in the Phoenix Airport and was able to observe the postures described in Ms. Driver's book first hand. I highly recommend that you pick up a copy.

Here is one of here insights. Pay attention to where a person's "belly button" is pointing. If they are merely pretending to listen to you they may turn their head in your direction, If they are really engaged, their navel will point in your direction.

Keep Smiling, Keep Leading!

Thanks Jim Busch