When a rep goes above the call of duty or closes a big sale, sent a thank you note to their home. This not only makes the contact very special but lets them share their feelings with their families. I have even gone so far as to send a note to a reps significant other if they've been working extra hard saying "I know NAME has been working extra hard and spending a lot of time at the office, I appreciate you supporting him/her. I know he/she is driven by a desire to build a great future for your both. Thank you." This can go a long way toward building morale and keep your reps motivated.
Make A Difference!
Thanks Jim Busch
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