Face time

Common wisdom says that everyone hates meetings, but I learned otherwise this past week end. One of my former employees was retiring and his coworkers gave him a little send off party. Some of my former telephone sales reps were reminiscing about when I ran the department (Almost 1 0 years ago). They all agreed how much they missed my regular sales meetings. I would recognize excellence, talk about our progress to our goals and let them in on any upcoming projects or changes. Several years ago the current manager decided that e-mail would be a more efficient way to communicate this information. The reps missed the opportunity to discuss issues and especially missed the recognition. They felt less appreciated and not as well informed. If you do your home work and run a tight well planned meeting your reps will be better informed and more confident.

Make A Difference

Thanks Jim Busch