"Catch people doing something right"
This phrase, made popular by management guru Tom Peters, describes the attitude of a good leader. If you only notice your people when they are doing something wrong, after a while they will tune you out. You will be pegged as a constant complainer. You should always strive for a 3:1 ratio, making 3 positive comments for each negative one. In practice I far exceed this count. If people hear good things from you, they will pay close attention to your words.
Make A Difference
Thanks for reading, Jim Busch

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